How does CIAPS work - client involvement
Clients' involvement with CIAPS is at three levels, each giving the client greater access to the member client and their information profiles BUT only with the companies' agreement.
The CIAPS database holds the each company's full CIP, including the inspection outcomes, however, the information therein belongs to the company and the company can revise or update its CIP content online at any time. CIAPS only publishes a list of all registered companies, their certification status and a company 'snapshot' summary. All other information held on the company is only accessible to pre-agreed designated supply chain group leaders and is subject to password protection.
The first client level, usually referred to as 'Registered', enables a client to search, identify and view a summary of key information (all of which is usually in the public domain) on all member companies that have reached 'Listed' and above. This overview also indicates the company's CIAPS certification level and status.
The second client level is dependent on the client having a CIAPS 'closed group'. This enables the client to access the full profile, including supporting documents. This is achieved by the client requesting the company's permission to view the data, which if granted is achieved by the company joining that client's closed group. This permission can be withdrawn at any time so the member company always controls which clients and supply chain leaders have access its information. Closed group clients also have the facility of online certification status checking, e-mail alerts changes of status of any member in their group, the ability to download and view all fields in the full CIPs of their group members and the ability to view and download all supporting documents of group members.
The third client level is dependent on the client having an advanced bespoke closed group facility. This level builds on the standard closed group by adding additional functionality e.g. mutiple groups, the ability to add ephemeral scopes to cover specific projects and scoring mechanisms.